Delivery Areas: We deliver to Melbourne Metro, Outer Melbourne, Mornington Peninsula, Geelong, Lorne, Ballarat, Daylesford, Bendigo, Goulburn Valley and Gippsland.
Please note that we do not ship interstate or international. There are also some areas of Victoria that we can not deliver to. If an order is placed with an undeliverable address, we will contact you to arrange a refund. Please refer to our Delivery Schedule for delivery areas.
Delivery Fees: There is a flat fee of $15 per order. A regional delivery fee of $25 will be applicable in the coming weeks.
Delivery Days: We deliver Monday to Friday, 7am to 5pm (usually before lunch).
How long does delivery take:
Melbourne Metro & Outer Melbourne - If you place your order before 12pm, it will be delivered the following day. For orders placed after 12pm please allow up to two days for delivery, however we will try our very best to get it to you as soon as possible. If you would like your products for the weekend, we recommend placing the order no later than 12pm on Thursday.
All other areas - please refer to our Delivery Schedule.
Click and Collect: We do offer a Click and Collect option at checkout. If you choose Click and Collect, you will not pay any delivery fee. You will be advised via email when your order will be available to pick up which is usually within 24 hours.
Our warehouse is located at;
3/578 Plummer St
Port Melbourne VIC 3207
Click and Collect hours: Monday to Friday, 8am - 6pm.
How will my products be delivered: We have partnered with TRINC Distribution, who provide a refrigerated delivery service in Melbourne and some regional areas, in vehicles that are both Primesafe approved. Chilled Products will be vacuum-packed. Frozen product will be either thermo form or vacuum packed
Once products received: We recommend you get your refrigerated delivery into a fridge or freezer as soon as possible once received.
Hygiene: All of our team members have been trained in food safety and apply the highest levels of hygiene to all aspects of operation.
Questions: If you have any questions about delivery or any of our products, please contact us at firstname.lastname@example.org.